Crystal L. Bailey, Esq. is an experienced business etiquette consultant who specializes in “netiquette”, where the internet and etiquette meet. As director of The Etiquette Institute of Washington, she is dedicated to helping business and young professionals improve their protocol, networking and dining etiquette skills. Recognized for her fresh approach, Crystal is called upon for her expertise by Fortune 500 companies and media outlets to include the BBC, CNN, Politico and U.S. News & World Report. Bailey received her formal etiquette training at Debrett’s of London and Etiquette à la Française of Montpellier.