Our Director




Crystal L. Bailey puts the “pro” in protocol as director of The Etiquette Institute of Washington. An experienced consultant and public speaker, she is dedicated to aiding business and young  professionals polish their executive presence, networking and fine dining etiquette savvy. Crystal helps clients to present themselves and their ideas to a global audience while observing the appropriate culture/region-specific protocol.

Recognized for her fresh approach, Crystal is called upon for her expertise by Global 500 companies and international media outlets to include the BBC, CNN, and French Television.

Bailey received her formal etiquette training at Debrett’s of London and Etiquette à la Française of Montpellier. She is a proud member of Protocol & Diplomacy International – Protocol Officers Association and the Cercle International des Experts en Etiquette Française.