Our Director




For over a decade Crystal L. Bailey has put the “pro” in protocol as director of The Etiquette Institute of Washington. An experienced etiquette professional, image consultant, and public speaker, she is dedicated to aiding clients as they polish their executive presence, visual impact, and fine dining etiquette savvy. 

Recognized for her fresh approach, Crystal is called upon for her expertise by Global 500 companies and international media outlets to include the BBC, CNN, and French Television.

Crystal received her formal etiquette training at Debrett’s of London and Etiquette à la Française of Montpellier. And is certified by The London Image Institute. Crystal is a proud member of Protocol & Diplomacy International – Protocol Officers Association and the Cercle International des Experts en Etiquette Française.