For over a decade, Crystal L. Bailey has put the “pro” in protocol as Director of The Etiquette Institute of Washington. An experienced etiquette professional, image consultant, and public speaker, she is dedicated to aiding clients in polishing their executive presence, visual impact, and fine dining etiquette savvy.

Recognized for her fresh approach, Crystal is frequently called upon for her expertise by Global 500 companies and international media outlets, including the BBC, CNN, and French Television.

Crystal received her formal etiquette training at Debrett’s of London, Etiquette à la Française, and Institut Villa Pierrefeu of Switzerland, and she is certified by The London Image Institute. She is a proud member of Protocol & Diplomacy International – Protocol Officers Association and the Cercle International des Experts en Etiquette Française.